However, telephones or smartphones are essential safety and social connection tools for older adults, and not using one can lead to inconveniences, isolation, and, sometimes, safety risks.įortunately, a particular type of telephone can be a solution for those with hearing impairment: caption phones.Ĭaption phones enable people with hearing loss to talk to a telephone and read the other person’s responses in real-time via transcriptions that appear on a display screen. If you have senior loved ones that struggle or avoid talking on the phone, they may be coping with hearing loss. According to the National Institute on Deafness and Other Communication Disorders, almost 25% of older Americans ages 65 to 74 have hearing loss and that percentage doubles to 50% for those who are 75 and older. Talking on a standard phone can be a challenge or even downright impossible for people with hearing impairment, a problem that affects many older adults. Patients must qualify to receive a caption phone by working with their doctor and contacting a caption phone supplier.Caption phones and related installation and services are free of charge, covered by the Americans with Disabilities Act (ADA) and the Telecommunications Relay Service (TRS).A caption phone provides instant on-screen text for those who struggle to hear during phone conversations and offers a way for the hard of hearing to stay connected with family and communicate for help when needed.According to National Institute on Deafness and Other Communication Disorders, nearly 1 out of 4 Americans aged 65-74 deal with hearing loss, and 1 in 2 aged 75+ have hearing issues.What You Should Know About Caption Phones
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